Last Updated: 01/13/2024

1. Introduction

Welcome to The Illuminated Solution. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at [email protected].

2. Company Information

The Illuminated Solution
Chicago, Illinois / Las Vegas, Nevada / Wyoming
Email: [email protected]

Phone: 1.877.716.7774

3. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise contact us.

The personal information that we collect includes:

Name

Email address

Address

Payment information

We collect this information via secure website forms and online forms sent through email or links sent to your phone.

4. Use of Your Information

We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We use the information we collect or receive:

To facilitate account creation and login processesTo send administrative information to youTo fulfill and manage your ordersTo deliver targeted marketing and promotional communicationsFor data analysis, identifying usage trends, and improving our website, products/services, and marketing effortsTo comply with legal obligations, resolve disputes, and enforce our agreements

5. Sharing Your Information

We do not share your information with third parties unless expressly indicated based on the services provided. The parties we may share information with include:

Law enforcement agencies, if subpoenaed

IRS, for annual filing (if applicable)

Donors/sponsors/grantors, if funding reports are requested

6. User Rights

If you are a resident of the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR). These include the right to:

Access your personal data

Rectify incorrect or incomplete data

Delete your personal data

Restrict the processing of your data

Object to the processing of your data

Data portability

To exercise these rights, please contact us at [email protected].

7. Security of Your Information

We are a managed IT and cybersecurity firm and use the latest in compliance and data safety measures to protect your personal information. Despite our efforts, no website, internet transmission, computer system, or wireless connection is completely secure.

8. Cookies and Tracking Technologies

We do not use cookies or other tracking technologies on our website.

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect data from or market to children under 13.

10. Policy Updates

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. We will notify you of any material changes to this privacy policy via email.

11. Legal Compliance

We adhere to the GDPR legal framework.

Contact Us

If you have questions or comments about this policy, you may email us at [email protected] or by post to:

The Illuminated Solution